TERMS AND CONDITIONS

1. Introduction

This document is an electronic record in terms of the Information Technology Act, 2000 ("IT Act") and rules issued thereunder, and the provisions pertaining to electronic records in various statutes as amended by the IT Act. It is published in accordance with applicable laws, including the Consumer Protection (E-Commerce) Rules, 2020, that require publishing the rules and regulations, privacy policy, and terms and conditions for access or usage of the website.

By accessing or using www.mynutriwave.com ("Website"), you agree to be bound by these Terms and Conditions ("T&C").

The Website is operated by Green Bark Nutrition LLP ("Company"), with its registered office at Office No. S155 B Wing, 2nd Floor, Express Zone Mall, Goregaon East, Mumbai 400063. By transacting through this Website, you are contracting with the Company.

These T&C may be amended at any time without prior notice. Continued use of the Website after such changes constitutes acceptance of the updated terms.

2. Eligibility to Use

Use of the Website is permitted only to individuals capable of forming a legally binding contract under the Indian Contract Act, 1872. This Website is not intended for children under the age of 18. If you are under 18, you may use the Website only with the involvement of a parent or guardian. Business entities may transact through duly authorized representatives.

3. Products and Services

The Website lists certain products ("Products"), including trial products and free samples, for sale. These are for personal use only and may not be resold without written consent.

       The Products described on the Website are for personal use only and may not be resold unless explicitly agreed upon.

       We reserve the right, with or without notice, to cancel or reduce the quantity of any order we believe may violate these T&C.

       The Company may modify or discontinue any Product without prior notice or liability.

       We strive to ensure accuracy in product descriptions, but we do not warrant that product details, including colors, pricing, or availability, are error-free or up to date.

4. Order Acceptance, Cancellation, and Modification

Orders are accepted upon dispatch. We may refuse or cancel orders due to product unavailability, payment issues, pricing errors, or suspected fraud.

Bulk orders may be rejected if determined to be for resale or violate our internal purchase policy.

5. Payments

Payment options include:

·        Credit/Debit Cards, Net Banking, UPI, Wallets, QR Code

·        Cash on Delivery (if available)

All payments are securely processed through third-party gateways. We do not store payment data.

6. Shipping and Delivery

Once an order is confirmed, the products are packed securely and the packaged goods undergo an overall quality check and are thereby handed to our delivery partners. 

7. Return, Refund, and Cancellation Policy

By using the Website, you consent to our data practices as outlined in our Refund Policy

8. User Accounts

       You may create and hold only one user account.

       You are responsible for maintaining the confidentiality of your account credentials.

       If unauthorized access to your account is suspected, you must notify us immediately at support@mynutriwave.com.

       We reserve the right to disable accounts that violate these T&C.

9. Privacy Policy

By using the Website, you consent to our data practices as outlined in our Privacy Policy.

10. Medical Disclaimer

Nutriwave’s Products are dietary supplements, not intended to diagnose, treat, cure, or prevent any disease. Always consult a healthcare provider before starting any supplement, especially if you have a pre-existing condition or are on medication.

If adverse effects occur, discontinue use and consult your physician.

11. Third Party Links

The Website may contain links to third-party websites. Nutriwave is not responsible for the content or practices of any linked site and recommends users review their privacy policies before interacting.

12. Financial Information

Financial information (e.g., card details) is processed directly by our payment gateway and not stored on our servers. Nutriwave is not liable for any misuse or unauthorized transactions related to payment data.

13. Intellectual Property Rights

All content on the Website (text, logos, images, etc.) is the property of Green Bark Nutrition LLP. No part of the Website or its content may be copied, republished, or used without prior written consent from Green Bark Nutrition LLP.

14. Prohibited Activities

Users shall not:

·        Use the Website for unlawful purposes

·        Violating any applicable local, state, national, or international laws.

·        Upload viruses or malicious code

·        Attempt unauthorized access to systems

·        Conduct fraudulent or misleading activities

15. Limitation of Liability

We do not guarantee uninterrupted or error-free service. The Company is not liable for indirect, incidental, or consequential damages from Website use or product consumption.

16. Indemnity

You agree to indemnify and hold harmless the Company and its affiliates from claims arising out of your use of the Website, your breach of these T&C, or your violation of any law or rights.

17. Modification and Interruption

We reserve the right to update or suspend Website operations at any time. We are not liable for Website unavailability due to maintenance or technical issues.

18. Governing Law and Dispute Resolution

These T&C are governed by laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

19. Opt-Out and Contact Information

To opt out of promotional communications:

·        Click the "unsubscribe" link in our emails.

·        Email us at support@mynutriwave.com

For any queries, write to: support@mynutriwave.com