PRIVACY POLICY

Green Bark Nutrition LLP is committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, share, and protect your Personal Information through our website, mynutriwave.com ("Platform"). It applies to all individuals who access, browse, or provide information via the Platform or whose data we collect in connection with our products ("Products").

By using our Platform and providing information, you consent to this Policy. If you disagree, please discontinue use. By sharing your mobile number, you agree to receive service-related communications.

"Personal Information" refers to any data that directly or indirectly identifies you, excluding publicly available information and disclosures under the Right to Information Act, 2005.

1. How We Collect Personal Information

We collect information through:

a) Direct Submission:

    • When you register, place orders, subscribe to newsletters, or contact support
    • Providing details such as name, email, phone number, address, payment details, and order history

b) Automatic Collection:

    • Device details (browser, OS, IP address)
    • Usage data via cookies and tracking technologies
    • Geolocation data (if permitted by device settings)

c) Third-Party Sources:

    • Delivery partners (e.g., updated shipping addresses)
    • Social media platforms (if you interact with us there)

2. Personal Information We Collect

We may collect:

  • Name, contact details, and address
  • Date of birth, language, and location
  • Transaction and payment details
  • Customer service interactions
  • Technical and browsing data

3. How We Use Personal Information

We use your data to:

  • Verify identity and process transactions
  • Manage customer accounts and support requests
  • Provide order updates and marketing communications (with consent)
  • Conduct research to improve our products
  • Ensure security, fraud prevention, and legal compliance

We do not sell or rent your Personal Information.

4. Legal Basis for Processing

We process data based on:

  • Contractual Obligation: To fulfill purchases
  • Legitimate Interest: For support and marketing
  • Legal Compliance: Business record retention
  • Consent: For marketing emails (you may withdraw consent anytime)

5. User Rights & Control

You have the right to access, correct, or delete your personal data. You may also object to certain processing activities or request data portability. To exercise any of these rights, contact us at  support@mynutriwave.com.

6. Data Sharing

We may share your personal information with trusted partners such as payment processors, shipping providers, analytics services (e.g., Google Analytics), and customer support platforms, solely for the purposes of providing and improving our services.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law, and provide customer support and manage transactions

8. Opt-Out & Consent Withdrawal

You may opt out of marketing communications by:

  • Clicking "unsubscribe" in emails
  • Updating preferences in your account
  • Contacting support at support@mynutriwave.com

Withdrawing consent may impact service availability.

9. Security Measures

We implement appropriate technical and organizational security measures including data encryption, secure server storage, limited access controls to authorized personnel, and regular security audits to protect your data.

10. Cookies & Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze site traffic, and serve personalized content. You can control the use of cookies through your browser settings.

11. Third-Party Links & Analytics

Our Platform may link to third-party sites with separate privacy policies. We use analytics tools like Google Analytics to assess traffic and behavior.

12. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn we have collected such data, we will take steps to delete it.

13. Employment Applications

If you apply for a job via our Platform, we use your information solely for recruitment.

14. Policy Updates

We may update this policy from time to time. Changes will be posted on this page with an updated revision date. Significant changes may be notified via email or app notifications. Continued use of the Platform implies acceptance of the updated Policy.

For any privacy-related grievances or concerns, contact us at support@mynutriwave.com.